FAQs

Q: I’m an end-customer, can you purchase products directly from you?

A: Yes.  We sell directly to end-customers.

Q: How do I become a customer and start purchasing?

A: Contact us for any kind of lighting products you need.  We will get what you need.

Q: Do you sell to electrical contractors and electricians

A: Yes.  Please contact us for contractor discount price.

Q: Do you take credit card or debit card for payment?

A: No.  We only take cash or cheque upon product delivery.

Q:  Do I need to pay deposit for my order?

A:  Most of the light bulbs or LED tubes are not requiring deposit.  Except for some of the LED fixtures.

Q:  Do you know about the BC Hydro Incentive program, and how to apply for it?

A:  Yes.  We are BC Hydro Alliance of Energy Professional.  We have assisted hundreds commercial customers to apply for the incentives.

Q:  Does the lighting product come with warranty?

Yes.  Warranty is provided by Lighting Manufacturer.